Supervision and Management Course (Fundamentals)

TARGET GROUP
Management, employers and project managers

OBJECTIVE (need to satisfy 3 elements, that is, condition, action & standard)
With the knowledge and skills acquired at the end of the training programme, the trainees will be able to learn how to delegate responsibility, motivate employees anddeal with the constant demands of a managerial job in order to become a more effective manager.

TRAINING PROGRAMME OUTLINE
See below

TRAINING METHODOLOGY
Lectures, case studies, role-plays and group presentations.

Supervision and Management Course (Fundamentals)

Week One Week Four
Lesson 01
Why were managers needed in the first place?

Lesson 02
Characteristics of a typical supervisor's day.
Lesson 07
Goal-setting theory, management by objectives, and types of conflict.

Lesson 08
Equity theory and expectancy theory.
Week Two Week Five
Lesson 03
Is leadership distinct from management?

Lesson 04
Time-wasters and time-savers.
Lesson 09
Conflict and conflict resolution - managing conflict.

Lesson 10
Conflict and problem - solving in work groups.
Week Three Week Six
Lesson 05
Human motivation - understanding the links between motivation and productivity.

Lesson 06
Maslow’s hierarchy of needs, Herzberg's two-factor theory of motivation, Alderfer's theory of the three levels of human need, and the three needs by McClelland.
Lesson 11
Importance of establishing objectives, generating alternatives, and choosing a solution.

Lesson 12
Importance of having a plan of action.