Cambridge International College (CIC) is one of the oldest and leader in professional, accredited study and training. CIC is an accredited British College providing superb careers training to thousands of people worldwide. CIC is accredited by EDI. EDI is a National Awarding Body recognised by the Department for Education & Skills and by the Qualifications and Curriculum Authority in United Kingdom. Each year, over 140,000 learners from around the world work towards EDI qualifications.
Diploma in Hotel Operations & Management - Major Topics
- Hotels as businesses: functions, types, locations, sizes, standards, facilities, type of guests, organisation and management structures.
- Hotel products: accommodation, food and beverages; marketing, methods of selling hotel products, brochures, the Internet, websites.
- Hotel front offices: duties of receptionists: check-in, check-out, guest relations, guest billing, cashiering. Uniform staff and their duties.
- Hotel bedrooms, furniture, fixtures, decor, en suite facilities. The duties of the housekeeping department, room inspections, linen, security.
- Hotel catering: purchasing, storing and issuing foodstuffs, food preparation, menus; kitchens, hotel restaurants, types of service.
- Hotel beverages, sales in bars, restaurants, room service, mini bars. Financial accounting and statements; computers in the hotel business.
On Successful Completion of Study :
- You will receive the Diploma in Hotel Operations & Management from Cambridge International College.
- Have attained an accredited qualification at Level 4, equated to the British National framework at the same study level as Higher National Diploma (HND) and National Vocational Qualification (NVQ) Level 4.
- Have attained an accredited qualification for managerial and supervisory levels showing you possess competence in professional work activities.
- You can apply for any of the Bachelor Degree Programs.
